This role is with a client who operate internationally, with a large network of businesses covering several different sectors.


  • 10 + years of relevant experience working across multiple projects or domains, ideally with both IT and business knowledge of that area
  • Familiar with business analysis methodology, business process definition and associated documentation, project delivery phases and program/project governance
  • Used to working in a complex operating environment within a business undergoing transformational technology enabled business change
  • Understanding of End to End Change Management and Architecture
  • Experience of working in a pressured, time-bound project environment
  • Experience of working within a customer orientated function and supporting transformation within this area
  • Proven experience in working with a variety of stakeholders from different organisational levels and functions to achieve successful project outcomes
  • Exposure to embedding culture change
  • Experience in managing senior stakeholders for a transformation program


  • Partner with the business to create the relevant roadmaps and project to support their strategy, helping them design their requirements and introducing them with innovating players in the market.
  • Work hand in hand with stakeholders to create relevant and comprehensive requirements for each project.
  • Study each demand to dispatch it to relevant IT entities
  • Create relevant documentation to initiate new projects and take them through the approval process, with the help of SMEs.
  • Partner with Vendor management to source 3rd party vendor when relevant and conduct RFIs.
  • Be accountable for project conformity to business requirements
  • Measure benefits for projects against business cases
  • Manage portfolio of demands and projects to give transparency to the business on their progress
  • Own the process mapping documentation for all existing and new activities
  • Communicate regularly with his stakeholders to give them update and get priorities
  • Be the SME of his domain to support other ITBPs when needed.

Job Details

Dubai, UAE
Full Time

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